Capital One And PPI, The Facts

  • Capital One failed

    To provide customers who purchased PPI other than by telephone, with the policy document prior to the conclusion of the contract.

  • Misleading scripts

    Two out of four script options used by its sales associates did not ask the customer for consent explicitly, to receive only limited information over the telephone.

  • FSA identified that Capital One failed

    From January 2005 to April 2006, the FSA identified that Capital One failed to ensure that 50,000 customers received important information about the policy

  • Final Countdown

    Time is running out to make a claim against Capital One for mis-sold PPI, the time to act is now. 

Reclaim PPI From Capital One

Were you ever a customer of Capital one? You may be owed thousands in PPI, claim before the deadline or your money will be lost.

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Or call us : 0800 1931 234

Reclaim PPI From Capital One

Capital One

If you currently have a credit card with Capital One, or have had one in the past then, there is a significant chance that you have may have been mis-sold PPI. You should act now to make sure that you do not lose out.

From January 2005 to April 2006, the FSA identified that Capital One failed to ensure that 50,000 customers received important information about the policy, including all exclusions, although they did receive a policy summary. Affected customers were unable to check what they were covered for, or if the policy was right for them. They were fined £175,000.

The tale of woe was much more than that –

• Two out of four script options used by its sales associates did not ask the customer for consent explicitly, to receive only limited information over the telephone.

• The scripts did not ensure adequate disclosure in enough cases, of policy features and benefits and policy exclusions and limitations.

• Capital One failed to provide customers who purchased PPI other than by telephone, with the policy document prior to the conclusion of the contract.

• It’s compliance monitoring of telephone sales of PPI was not sufficiently effective.

Despite the fine, PPI continued to be sold aggressively by Capital One. The team at Beat the Banks are real experts on claims for mis-sold PPI with Capital One. All our claims experts were former bank lending managers and we do all the hard work for you, but remember time is running out.

To find out more about how Beat the Banks can claim back your mis-sold PPI, you can call our team on 01382 200474 or 0800 193 1234.

Beat The Banks Are Different

Find out why by watching our videos. We care, we fight your fight, and, we go back further and work harder to make sure you get more. Give your one chance your best chance with beat the Banks.

PPi - The Final Countdown

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Over 30 Years

In Financial Forensics

Contact us today, start your claim journey and together we will beat the banks.

Or call us: 0800 1931 234

Address

11 Albert Square, Meadowside, Dundee, DD1 1DD

Phone

0800 1931 234

Fax

+44 (0) 1382 201 284

Email

claim@beatthebanks.co.uk

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Beat The Banks

11  Albert Square

Meadowside

Dundee

DD1 1DD

 

Company Registration No: SC413541 PPI Reclaims (Scotland) Ltd Claims Licence number CRM29125.