Privacy Policy

PRIVACY POLICY AND COOKIE INFORMATION

We are committed to safeguarding the privacy of our website visitors and service users. To better protect your privacy and to inform you about our privacy policies, we provide this information explaining our online information practices. This information is available via a link on our homepage footer.

This policy together with our terms & conditions and any other agreement between you and us set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by Beat The Banks. If we make changes to this policy, we will notify you by updating this statement on our website.

Our registered office is: 11 Albert Square, Meadowside Dundee, DD1 1DD

 

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following Personal Information about you:

Personal Information that you provide by filling in forms on the Website https://www.beatthebanks.co.uk (the “Website”) including, but not limited to:- name; email address and telephone number. This is information provided at the time of registering with the Website, or posting or downloading material. We may also ask you for information when you report a problem with Website.

If you contact us, we may keep a record of that correspondence.
We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

Details of your visits to Website [including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise] and the resources that you access.

We will not sell, distribute or lease your Personal Information to third parties unless we have your permission; are required to do so by law; and/or to operate our systems properly, administer the Website, or protect ourselves or other Website users.

WHAT INFORMATION DON’T WE COLLECT?

Credit/Debit Card Information - we use third-party payment processors to handle this information securely. None of your Credit/Debit card information is stored anywhere on this site or by Beat The Banks.

IP ADDRESSES AND COOKIES

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve Website and to deliver a better and more personalised service. They enable us:

To estimate our audience size and usage pattern.
To store information about your preferences, and so allow us to customise Website according to your individual interests.
To speed up your searches.
To recognise you when you return to the Website.

Essential cookies - These cookies allow you to browse the Beat The Banks website, search for products, add & save items.

Non-essential cookies - These cookies help improve your experience on the site by allowing us to make alternative individual preferences. We use these cookies to show alternative product suggestions based on which products you view.

Analytics and Marketing cookies - Analytical cookies monitor how you use our site and help us identify areas where we can improve the site. Marketing cookies are used when you visit the site via our emails and give us visibility of how you found our site.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of the Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to the Website.

Please note that our advertisers may also use cookies, over which we have no control.

WHERE WE STORE YOUR PERSONAL DATA

We are committed to ensuring that your Personal Information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the Personal Information we collect online.

Once we have received your Personal Information, we will use strict procedures and security features to try to prevent unauthorised access.

Your Personal Information will not be transferred outwith the UK, unless you are based outwith the UK and we need to contact you using the Personal Information you have provided.

USES MADE OF PERSONAL INFORMATION

We use Personal Information held about you in the following ways:
To ensure that content from the Website is presented in the most effective manner for you and for your computer.

To provide you with information that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.

To allow you to participate in interactive features of the Website, when you choose to do so.

To notify you about changes to the Website.

 

ANALYTICS

We use 3rd party analytic platforms to unify order, customer and products data to make informed decisions about our services and how to improve it.

ONLINE ADVERTISING

We use online advertising to keep you aware of what we’re up to and to help you see and find our products.

Like many companies, we target Beat The Banks banners and ads to you when you are on other websites and apps. We do this using a variety of digital marketing networks and ad exchanges, and we use a range of advertising technologies like web beacons, pixels, ad tags, cookies, and mobile identifiers, as well as specific services offered by some sites and social networks, such as Facebook’s Custom Audience service.

SOCIAL NETWORKS

At Beat The Banks we use communication tools to share links with social networks such as Facebook, Twitter and Instagram. If you click on these features, such as a “share” button, the company providing them may collect your IP address, which page you are visiting on our site and may place cookies when you are connected into their services. Your interactions with these features are governed by the privacy policy of the company providing it. For more information on the cookies used by these websites, you can refer to their specific privacy statements (e.g. Facebook: http://www.facebook.com/about/privacy/).

NEWSLETTER AND MARKETING MATERIAL

We want to make sure that we only contact you if you want to hear from us. Ticking the box to opt-in or adding your email address to our newsletter request form will mean that you are signed up to receive our emails. Our emails include product updates, cart abandonment and requests to leave online reviews on our website. However, if you do change your mind and decide you do not wish to receive the Author newsletter or new product launches, you can unsubscribe by clicking on the 'unsubscribe' link at the bottom of any emails you receive from us, or by emailing us at claim@beatthebanks.co.uk

3rd PARTY ONLINE REVIEWS

After working with Beat The Banks you may be asked to leave a review with Google Customer Reviews. By opting in to receive this an online review request you are accepting

YOUR RIGHTS

You have the right to ask us not to process your Personal Information for marketing purposes. We will usually inform you (before collecting your Personal Information) if we intend to use your Personal Information for such purposes or if we intend to disclose your Personal Information to any third party for such purposes.

You can exercise your right to prevent such processing by ticking certain boxes on the forms we use to collect your Personal Information. You can also exercise the right at any time by contacting us at claim@beatthebanks.co.uk

The Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any Personal Information to these websites.

OUR COMMITMENT TO DATA SECURITY

To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

YOUR RIGHTS AND HOW CAN YOU ACCESS OR CORRECT ANY OF YOUR INFORMATION

We want to make it as easy as possible for you to exercise your rights regarding the data we hold about you. You have the right to:

Ask what personal data that we hold about you at any time, subject to a fee specified by law (currently £10) This will be free under GDPR from the 25th May 2018

Ask us to update and correct any out-of-date or incorrect personal data that we hold about you free of charge; and

The right to opt out of any marketing communications that we may send you (as per the “Newsletter and Marketing material” section above”).

If you wish to exercise any of the above rights, please contact us using the contact details set out below

Protecting your data is of the highest importance to Author. If you have any questions about how Beat The Banks uses your personal data that are not answered here, or if you want to exercise your rights regarding your personal data, please contact us by any of the following means

Email us at claim@beatthebanks.co.uk

Or alternatively, write to us at: Online Enquiries, Beat The Banks, 11 Albert Square, Meadowside Dundee, DD1 1DD

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

CONTACT

Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to claim@beatthebanks.co.uk

UPDATES

This policy was last updated May 2018.

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Beat The Banks

11  Albert Square

Meadowside

Dundee

DD1 1DD

 

Company Registration No: SC413541 PPI Reclaims (Scotland) Ltd Claims Licence number CRM29125.